Privacy Policy

Effective Date: 7/8/2020

Thank you for visiting our Privacy Policy. This Privacy Policy applies to Very Best For You, and its subsidiaries (Your Way To well-being) (collectively “We,” “Us”), respect the privacy rights of our users. Healthline’s websites include www.verybestforyou.com and www.yourwaytowellbeing.com (collectively, the “Websites”). Very Best For You, mobile applications include Very Best For You (collectively, the “App”). Very Best For You’s products include the Find Care product on our Websites (the “Products”). Collectively, the Websites, Apps, and Products are referred to as the “Services.” We are committed to protecting the information collected through the Services.

We are committed to being your most trusted ally in your pursuit of health and well-being. Whether you’re here to learn more about a health condition, research a medication, tap into one of our communities, or get tips for a healthier lifestyle, you’re in the right place. 

By visiting and interacting with our Websites, Apps, and Products, you may share certain information with us, as detailed below. We may share some of the information you share with us between our websites and apps to provide you with the most relevant content and may use some of the information you share with us to serve you relevant advertising.

We want to ensure you understand the information we collect, how we use it, how we share it, and how you can control your information. Please read our Privacy Policy in its entirety, and don’t hesitate to reach out to us at share@verybestforyou.com if you have any questions about our privacy practices.

Table of Contents

• Introduction
• What personal data we collect and why we collect it
• How Do We use Your Information?
• Comments
• Media
• Cookies
• How and When Do We Share or Disclose Your Information?
• Embedded content from other websites
• How long we retain your data?
• What rights you have over your data
• Your Rights
• Your Choice
• Your Security
• Changes to this Policy
• Children’s Privacy
• Find Care
• Website Location, US Transfer & Processing
• Contact Us
• EEA/UK Addendum
• Cookies Policy

Introduction

This privacy policy (“Privacy Policy”) explains:

1. The types of information collected by Healthline and its partners through the Services and the purposes for which We use it.
2. How Healthline collects, stores, and shares your information.
3. Your rights with respect to such information collection

Your access to and use of the Services is subject to Very Best For You’s Terms of Use (the “Terms”). Any capitalized terms used, but not defined, in this Privacy Policy have the meanings provided in the Terms.

BY INSTALLING, USING, REGISTERING TO, OR OTHERWISE ACCESSING ANY SERVICES, YOU AGREE TO THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT VISIT, INSTALL, USE, REGISTER TO, OR OTHERWISE ACCESS ANY SERVICES.

Personal Information: “Personal Information” is information that can be used either directly or indirectly to identify an individual (you). Examples include name, email address, physical address, Internet protocol (IP) address, mobile ad id, and your interactions with the Websites that are connected to other identifying information, such as name, email address, physical address, and Internet protocol IP address.

What personal data we collect and why we collect it

We receive information from or about you depending on the nature of your interaction with Our Services. 

Information you provide to us

You may provide us with information in several ways, including:

• Registering/Signing Up in the Services: When you choose to sign up for newsletters, sign up for an account, on our Services.
• Using our Products: When you search for and schedule medical care.
• Transactions with the Services: When you submit an opinion or comment through the Services, contact Us, or register for more information regarding products or services.
• Promotions: From time to time, Healthline may offer promotions, such as surveys or sweepstakes, on the Services, for which we need Personal Information to administer.
• Apps: When you download and use Our Apps.

The Personal Information that you provide may include your name, email address, physical address, birth date, gender, zip/city, marital status and health information (diagnosis, when you were diagnosed, what medications you’re taking, or what type of care you’re looking for). 

Information we collect about you

• When you use Our Services, We may automatically collect information, when:
• Social Media and Sharing: If you share an article or post a comment or other content with a friend/contact.
• Device Information: We collect information from or about the computers, phones, or other devices where you install or access Our Services, depending on the permissions you’ve granted.
• Data Analytics: Web analytics services, including third-party services such as Google Analytics, collect information about how visitors use Our Websites, on both an individual and aggregated basis (click here for more information about Google Analytics).
• Marketing: We, and our marketing partners, collect information indicating an interest in a particular subject matter. 

The personal information we collect, when you use our Websites and Apps, typically includes attributes such as the operating system, hardware version, device settings, device identifiers, connection information (e.g. ISP), browser type, language and time zone, mobile phone number, mobile ad ID, and IP address; social signals (including, the friends/contacts content has been shared with); and, Website use information, such as pages viewed, interactions, dwell time, and navigation.

In addition to other rights detailed below, you may choose to install the Google Analytics Opt-Out Browser Add-on to opt out of Google Analytics data collection.

Information we receive from other sources

In order to continue to provide the Services free of charge, We are supported by advertisers and other partners. As part of our advertising and partnerships, We work closely with third-parties (for example, business partners, advertising networks, analytics providers and search information providers) and may receive information about you from them.

This could include demographic information, information about your likely interests based on your web browsing, and information about your interactions with advertisements delivered by our partners. 

We may combine this information with other information you have provided to us or which we collected about you.

For more information on how to review or update your data preferences, please review the “YOUR RIGHTS, YOUR CHOICE, YOUR SECURITY” section below.

HOW DO WE USE YOUR INFORMATION?

We use personal information about you in connection with the following purposes:

To Provide and Enhance the Services: We use the information We collect to deliver and enhance our services, including ensuring our content is presented in the most effective manner for your device, to personalize features and content and make suggestions for you on our Services.

Transactions: We use your Personal Information to process your transactions, to send you confirmations, to respond to your requests, and for any related communications.

Retargeting: We use your information to allow Us or third parties to deliver advertisements based on your interests on our Websites, affiliated websites or third-party sites. Our retargeting activities abide by the NAI code of conduct.

Marketing: We use the information We have to improve our advertising systems so We can show you relevant interest-based advertising and measure the effectiveness and reach of advertisements and services. We may use your Personal Information for other marketing and market research purposes to learn more about our users. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt out of our use of your Personal Information for marketing, market research, or direct marketing purposes at any time by sending a rights request as set forth in the “Your Rights” section below. Occasionally, comments may be anonymized and used in marketing materials.

Analytics: We may store details of your visits to our Websites and your electronic interactions with any emails that We send to you (“Usage Data”) under a pseudonym (i.e. not under your name but under an ID number), including the pages you visited and services you used. We use such Usage Data to help Us learn more about our users’ preferences, to be able to tailor our Websites according to your interests and preferences, to help Us address problems with and improve our site design, products, and services; to analyze trends and statistics; and to present content in the clearest and most friendly manner for you.

To Communicate with You: We use your information to send you marketing communications, communicate with you about our Services, and let you know about changes to our policies and Terms. We also use your information to respond to you when you contact Us. In Our Apps, We send you push notifications from time to time in order to update you about any events or promotions that We may be running. The Apps may also ask for your permission to access your camera and your photos. If you no longer wish to receive these types of communications, or if you’ve initially agreed for the application to access your camera and photos and you would like to stop the Apps from accessing them, you may turn them off at the device level. To ensure you receive proper notifications, We will need to collect certain information about your device such as operating system and user identification information.

Other Reasons: We may use and collect Personal Information for other legitimate purposes associated with protecting your interests, Our interests and those of third parties, including, keeping Our services safe and secure, complying with the law, and when obtaining professional advice (for example, from lawyers).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

HOW AND WHEN DO WE SHARE OR DISCLOSE YOUR INFORMATION?

With the Very Best For You Family of Websites and Apps: We may share your information with our websites, and Apps for purposes and uses consistent with this Privacy Policy.

To Enhance Our Services: We may share your information with third parties who provide services on our behalf to help with our business activities such as ad technology providers, email service providers, data analyzers, and business intelligence providers for the purpose of enhancing our products and services. These companies are authorized to use your personal information only as necessary to provide these services to Us. These third parties currently may include: Acxiom, Adbridg, Amazon, Amobee, AppNexus, ComScore, Criteo, DistrictM, Facebook, Google, Index Exchange, Lytics, Moat, Nexage, Oath, Oracle, OpenX, PageFair, PX, Rubicon, Sailthru, SendBird, Teads, The TradeDesk, TripleLift, Yieldbot.

Third-Party Marketing: We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but We don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give Us permission. We may request to share your information (including email address) with third-party business partners to provide you with information about and enroll you in clinical trials. In these situations and before sharing your information for these purposes, you will receive a just-in-time notice of the proposed sharing, and We will obtain your consent, or opt in, to such sharing. If you do not opt in, We will not share your information for these purposes.

Third-Party Services: When you interact with a third-party advertiser in our Services, the content creator or advertiser can receive information you share with them, as well as the information needed to complete the transaction, including medical information and contact details.

Asset Sale: We may transfer your Personal Information to a third party in the event of a transfer of all or some of our assets to a third party, provided that the third party agrees to adhere to terms similar to those of this Privacy Policy. Where required by applicable law, We will provide you with an opportunity to reject the transfer of your Personal Information in such cases.

Legal Requirements: We may access, preserve, and share your information in response to a legal request if We have a good faith belief that the law requires Us to do so. We may also access, preserve, and share information when We have a good faith belief it is necessary to detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; or to prevent death or imminent bodily harm.

Online Marketing: As described above, We may use, and when appropriate, disclose your Personal Information for marketing and market research purposes to learn more about our users and offer and improve our Services. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt out of our use of your Personal Information for marketing, market research, or direct marketing purposes at any time as set forth below.

Aggregated Data: We may disclose aggregated, non-personal information about Website users without restriction.

Find Care: When you use the Find Care product, We will neither share your personal information with the Healthline Family of Websites and Apps, nor will We share or disclose your personal information for Third-Party Marketing.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Rights

Access to Your Personal Information. You may request access to your personal information that We collect on Our own behalf. If required by law, upon request, We will grant you reasonable access to the Personal Information that We have about you. Note that California residents may be entitled to ask us for a notice describing what categories of Personal Information (if any) We share with third parties or affiliates for direct marketing.

Changes to Your Personal Information. We rely on you to update and correct your Personal Information. Note that We may keep historical information in Our backup files as permitted by law. If Our Website or App does not permit you to update or correct certain information, then contact Us at the address described below. If We are processing your information on behalf of one of Our partners, then We will forward your modification request to that partner and/or follow any instructions provided by that partner concerning the modification of information. 

Deletion of Your Personal Information. When We collect information on Our own behalf, We typically retain your Personal Information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your Personal Information by contacting us at the address described below. If required by law We will grant a request to delete information, but you should note that in some situations We must keep your Personal Information to comply with Our legal obligations, resolve disputes, enforce Our agreements, or for another one of Our business purposes. If We are processing your information on behalf of one of Our partners, then We will forward your deletion request to that partner and await instructions on whether the information should be deleted. 

Objection to Certain Processing.   When We process information on Our own behalf, you may object to Our use of your Personal Information by contacting us at the address described below. For example, California residents may be entitled to object, or opt-out, of having their information sold to third parties. If you are a California resident and would like to opt-out of having your information sold, then please visit the following link: Do Not Sell My Personal Information. We do not discriminate against California consumers who exercise any of their rights described in this Policy.  

Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions. 

Promotional E-mails. You may choose to provide us with your e-mail address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional e-mails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional e-mails, We may still send you service related communications. 

Promotional Mailings. If at any time you do not want to receive offers and/or circulars from Us you can remove yourself from Our mailing lists by e-mailing us (our contact information is below) with “NO SNAIL MAIL” in the subject line along with your name, address and zip code. Please note that Our mailings are prepared in advance of their being sent. Although We will remove your name from Our mailing list after receiving your request, you may still receive mailings from Us that had been initiated prior to your name being removed.

Text Messages and Push Notifications. If you receive a text message from Us that contains promotional information you can opt-out of receiving future text messages by replying “STOP” or “UNSUBSCRIBE.” You control on your device whether you receive push notifications.

Revocation of Consent. If you revoke your consent for the processing of Personal Information, then We may no longer be able to provide you services. In some cases, We may limit or deny your request to revoke consent if the law permits or requires us to do so, or if We are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.

If you do not want to make requests for access, deletion, you may email. To get in touch with Us about any other privacy requests, you may contact us at share@verybestforyou.com